0121 544 1400   info@solidapps.co.uk 


SOLIDWORKS Customer Support

Get technical support with SOLIDWORKS products, access a wide range of product resources, explore ways to grow and share your design and engineering skills





0121 544 1400


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FAST Support Checklist Guidelines

Follow these tips to receive faster problem resolution from our experts

  • Include your email signature and phone number with every correspondence
  • List the current version of the software (including service pack) and your OS.
  • Describe the issue with more detail. (e.g., saying "my software isn't working" makes it difficult to route you to the best resource.)
  • Tell us the steps you've already tried to resolve the problem.
  • Don't wait to get us involved. It's easier to solve the problem when it's small.


SOLIDWORKS Subscription Benefits


New Releases

As a member, you’ll automatically receive the latest versions of SOLIDWORKS software when it’s released. Having the current version helps keep you on pace with clients and the competition - without ever missing a beat. Download now. Login and SOLIDWORKS license code required.

Local Technical Support

As a Subscription Services member, you will have full access to live technical support from us your local SOLIDWORKS value-added reseller. We have a team of certified EXPERTS in all things SOLIDWORKS and ready to assist you in any capacity.

Software Upgrades

SOLIDWORKS software is constantly improving and upgrading. Whether it’s an increase in performance and reliability, a community-requested enhancement, or adding new functionality and supported files, SOLIDWORKS is always evolving. Download now. Login and SOLIDWORKS license code required.

SOLIDWORKS Customer Portal

From software downloads to product education, the SOLIDWORKS Customer Portal can maximize your SOLIDWORKS experience. With an easy-to-search repository filled with in-depth info and resources, the Customer Portal let's you find the answers you need.

Beta & EV Programs

The SOLIDWORKS Beta and Early Visibility (EV) Programs give you exclusive access to our latest developments and select Service Packs before general release. Work directly with our teams to influence and improve the next SOLIDWORKS product release.


The Certified SOLIDWORKS Professional and Certified SOLIDWORKS Associate exams are available to Subscription Services members. Build your team’s skills with two free core exams and two advanced exams per year for every seat of SOLIDWORKS you purchase.


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